Shipping Policy

Effective Date: May 26, 2026

At Super Bougie, we strive to provide trendy, high-quality fashion and an elevated shopping experience. Please carefully review our policy before placing an order.

ALL SALES POLICY

Due to the nature of our products and hygiene standards, most items are considered final sale unless otherwise stated.

NON-RETURNABLE ITEMS

The following items are FINAL SALE and cannot be returned or exchanged:

  • Bodysuits
  • Lingerie
  • Swimwear
  • Accessories
  • Beauty products
  • Sale/discounted items
  • Items marked final sale

We reserve the right to refuse returns that do not meet our policy requirements.

EXCHANGE ELIGIBILITY

Approved exchanges must:

  • Be requested within 7 days of delivery
  • Be unworn, unwashed, and odor-free
  • Have original tags attached
  • Be free of makeup, deodorant, stains, pet hair, or damage

Items sent back without approval may be rejected.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery at support@super-bougie.com with:

  • Your order number
  • Photos of the issue
  • Packaging photos if applicable

Failure to report issues within 48 hours may result in denial of the request.

SHIPPING LIABILITY

Super Bougie is not responsible for:

  • Carrier delays
  • Lost or stolen packages
  • Incorrect shipping addresses entered by customers
  • Delivery issues caused by USPS, UPS, FedEx, or third-party carriers

Once a package leaves our facility, shipping responsibility transfers to the carrier.

PROCESSING TIMES

Orders are typically processed within 2–5 business days excluding weekends and holidays. During launches, sales, or high-volume periods, processing times may be extended.

SIZING DISCLAIMER

Sizing may vary depending on fabric stretch, manufacturer cuts, and fit preference. Customers are encouraged to review product descriptions and size guidance before purchasing.

FRAUD & ABUSE

Super Bougie reserves the right to refuse returns, exchanges, refunds, or cancellations suspected of fraud, abuse, excessive chargebacks, or policy manipulation.

CONTACT

For all exchange or support inquiries: support@super-bougie.com